B Green Project is committed to providing quality service and support. If you experience any issues, please follow our streamlined complaints procedure below for prompt assistance:

1. Submit Your Complaint:

Email: contact@bgreenproject.co.uk or send a letter to B Green Energy Ltd, 71-75 Shelton Street, London, WC2H 9JQ.

Include your contact information, complaint details, and any supporting documents.

2. Acknowledgment:

We will acknowledge your complaint within 3 working days.

3. Investigation:

A dedicated team member will review your issue, aiming for a resolution within 15 working days.

4. Resolution:

We will inform you of the outcome and proposed actions to address your complaint.

Contact Us for Help:

B Green Project is here to assist. For any questions or additional support, contact us directly at contact@bgreenenergy.co.uk

Your feedback helps us improve, and we thank you for contacting B Green Project with your concerns.